Specializing in Solid Wood Furniture
Southern Designs represents furniture made by family owned & operated companies.
We are a member of the Better Business Bureau, the Catawba County Chamber of Commerce and the Caldwell County Chamber of Commerce.
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CONDITIONS OF SALE
- No Collect Calls
- A standard 1/3 deposit is required at time of sale. Items purchased out of stock require full payment at time of sale. We accept cash, personal checks, cashier's checks or traveler's checks, ATM/Debit cards, MasterCard and Visa.
- Balance is due when your furniture is ready to ship: a) cash,
b) cashier's check, c) personal check must clear before shipping (approximately 2 weeks).
- All price quotes are subject to manufacturer's price at time of acknowledgment of your order.
- Orders shipped direct from the factory require full payment when placed (100%).
- Merchandise ordered from the factory cannot be cancelled if ordered especially for you unless the manufacturer will accept. ALL cancelled orders require a 25% cancellation fee. All "in-stock" items purchased cannot be returned unless there is a manufacturer defect (which we will have the manufacturer replace or repair), so please make your choices carefully.
- Due to Southern Designs' liberal discount, we do not minutely inspect and deluxe the furniture we sell. We offer advice and touch-up materials, replace hardware, etc., if you find slight imperfections in the product or workmanship upon receipt or for a period of 3 days afterwards. (See claims for warranties on product).
- We do not guarantee new replacement items if the original piece is repairable. The decision on replacement or repair of a damaged item is made by the manufacturer. If a damage or defect occurs the correction or repair can require as much time as the original order. Such is the nature of the special order business.
- Most orders require 12-14 weeks delivery to our warehouse, but can take and sometimes do take longer. We cannot guarantee exact delivery dates.
- If you pick up your furniture at our store, please inspect as no returns or claims of damage are allowed after it has been in your possession. You will also need to bring any wrapping material to protect any uncartoned furniture. Any allowable returns must be returned to our store or freight prepaid.
- We are not responsible for fit and/or entry of furniture into your home.
- Customers are responsible for any and all sales tax. No matter what state you live in, we are required to collect NC sales tax on items that you take possession of while in North Carolina.
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