Specializing
in Solid Wood Furniture
Southern
Designs represents furniture made by family owned & operated
companies.
About Us
Contact
Manufacturers
Dining
Bedroom
Home
Office
Occasional
Entertainment
Upholstery
We are a
member of the Better Business Bureau, the Catawba County Chamber
of Commerce and the Caldwell County Chamber of
Commerce. |
CONDITIONS OF SALE
- No Collect
Calls
- A standard 1/3
deposit is required at time of sale. Items purchased out of stock
require full payment at time of sale. We accept cash, personal
checks, cashier's checks or traveler's checks, ATM/Debit cards,
MasterCard and Visa.
- Balance is due
when your furniture is ready to ship: a) cash,
b)
cashier's check, c) personal check must clear before shipping
(approximately 2 weeks).
- All price quotes
are subject to manufacturer's price at time of acknowledgment of
your order.
- Orders shipped
direct from the factory require full payment when placed
(100%).
- Merchandise
ordered from the factory cannot be cancelled if ordered especially
for you unless the manufacturer will accept. ALL cancelled
orders require a 25% cancellation fee. All "in-stock" items
purchased cannot be returned unless there is a manufacturer defect
(which we will have the manufacturer replace or repair), so please
make your choices carefully.
- Due to Southern
Designs' liberal discount, we do not minutely inspect and deluxe
the furniture we sell. We offer advice and touch-up materials,
replace hardware, etc., if you find slight imperfections in the
product or workmanship upon receipt or for a period of 3 days
afterwards. (See claims for warranties on product).
- We do not
guarantee new replacement items if the original piece is
repairable. The decision on replacement or repair of a damaged
item is made by the manufacturer. If a damage or defect occurs the
correction or repair can require as much time as the original
order. Such is the nature of the special order business.
- Most orders
require 12-14 weeks delivery to our warehouse, but can take
and sometimes do take longer. We cannot guarantee exact
delivery dates.
- If you pick up
your furniture at our store, please inspect as no returns or
claims of damage are allowed after it has been in your
possession. You will also need to bring any wrapping material
to protect any uncartoned furniture. Any allowable returns must be
returned to our store or freight prepaid.
- We are not
responsible for fit and/or entry of furniture into your
home.
- Customers are
responsible for any and all sales tax. No matter what state you
live in, we are required to collect NC sales tax on items
that you take possession of while in North Carolina.
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